We want you to be completely satisfied with your purchase. If you are not satisfied with your order, we are here to help.

Return Eligibility

You may request a return within 60 days of receiving your order.

To be eligible for a return, the item must:

• Be unused and in its original condition

• Be returned in the original packaging

• Include all accessories, manuals, and components

• Be accompanied by proof of purchase or order confirmation

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

The following items are not eligible for return:

• Gift cards

• Clearance or final sale items

• Personalized or custom-made products

• Items damaged through misuse, neglect, or improper handling

• Products returned without prior authorization

Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please provide:

• Your order number

• A description of the issue

• Clear photos of the item and packaging

We will review your claim and provide an appropriate solution, including replacement, refund, or store credit where applicable.

Return Process

Please do not return any items without receiving return instructions from our support team.

Once your return request is approved, we will provide detailed instructions for returning the item.

Refunds

After receiving and inspecting the returned item, we will notify you of the status of your refund.

If approved, your refund will be processed to the original payment method within 5–10 business days.

Please note that processing times may vary depending on your payment provider or financial institution.

Return Shipping Costs

Customers are responsible for return shipping costs unless:

• The item was received damaged

• The item is defective

• The wrong item was shipped

In these cases, we will cover the reasonable return shipping expenses.

Order Cancellations

Orders may be canceled within 12 hours of purchase.

Once an order has entered processing or has been shipped, it can no longer be canceled and must follow the return process outlined above.

Contact Us

Our customer support team is committed to providing a fair and efficient resolution to all return-related inquiries.